Shipping&Refund

Shipping and Refund Policy

 

Shipping

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
We currently ship only to addresses within the United States.

Standard Shipping:
- Delivery time: 3–5 business days after processing
- Shipping cost: $4.99
- Free shipping on all orders over $25

Once your order ships, you will receive a confirmation email with tracking information.

 

30-Day Satisfaction Guarantee

We want you to be fully satisfied with your Dr.Whiten oral care products.
If you are not happy with your purchase, we offer returns and refunds within 30 days of delivery.

Eligibility:
- Items must be unused and in their original packaging.
- Return requests must be made within 30 days of receiving your order.

How to return:
1. Contact our support team at support@drwhiten.com
2. Include your order number and reason for return
3. Follow the return instructions provided by our team

Once we receive and inspect your return, we will process your refund within 3–5 business days.

If you have any questions about shipping or returns, please contact us at support@drwhiten.com.